bd998 Privacy Policy
This policy explains in detail how the personal information you provide through registration and use of the bd998 platform is collected, processed, and kept secure.
Introduction & Scope
This Privacy Policy ("Policy") applies to all users of the bd998 website and platform. bd998 ("we", "our") operates a trusted online gaming and sports betting service for players in Bangladesh. By accessing our platform or registering an account, you are considered to have agreed to the terms of this Policy.
The purpose of this Policy is to clearly inform our users — particularly those residing in Bangladesh — about why their personal information is collected, where it is stored, and how it is kept secure. We believe transparency is the foundation of trust.
What Information We Collect
bd998 collects various types of information to run its services smoothly. The categories of that information are listed below:
2.1 Identity Information
- Full name (in Bengali or English)
- Date of birth (for age verification — minimum 21 years)
- National ID or passport number (where applicable)
- Email address
- Mobile number
2.2 Financial Information
- bKash, Nagad, Rocket, or Upay account number (for transactions only)
- Bank account details (for bank transfers)
- Deposit and withdrawal history
2.3 Technical Information
- IP address and device identifier
- Browser type and version
- Operating system
- Login time and activity logs
- Cookies and session data
2.4 Usage History
- Game history and preferred game types
- Bonus and promotion usage records
- Customer support contact history
Purpose of Data Collection
bd998 collects user information only for specific and legitimate purposes. We never collect unnecessary information.
3.1 Account Management
Information provided at registration is used to create, verify, and manage your account. This includes ensuring login security and enabling account recovery.
3.2 Age and Identity Verification
Our platform is strictly for those aged 21 and above. Verifying your age and identity is part of our responsible gaming policy.
3.3 Processing Financial Transactions
Financial information is used to complete deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer. This information is also needed to enforce the minimum deposit of ৳100 and minimum withdrawal of ৳800.
3.4 Security and Fraud Prevention
IP addresses and device information are monitored to detect unauthorized access, multiple account creation, and suspicious transactions.
3.5 Customer Support
Our support team is given access to the necessary information to resolve your issues quickly through 24/7 live chat and email support.
3.6 Platform Improvement
Anonymous analytical data is used to improve the user experience and create a better gaming environment.
Data Storage & Security
bd998 takes the highest technical measures to protect your personal information. As a secure and reliable platform, we implement the following security measures:
4.1 SSL Encryption
All communications on our website and applications are secured by SSL (Secure Sockets Layer) encryption. This means it is virtually impossible to decode any information exchanged between your browser and our servers.
4.2 Data Retention Period
All information is retained while your account is active. Even after an account is closed, financial and audit-related information may be kept for a defined period to meet applicable legal requirements.
4.3 Access Controls
Only authorized staff may access user information on a need-to-know basis. All access is recorded and regularly audited.
4.4 Password Protection
Your password is never stored in plain text — it is always converted and stored using a strong hashing method. You are still advised to use a strong, unique password and never share it with anyone.
Sharing Information with Third Parties
bd998 never sells your personal information to third parties for commercial purposes. However, information may be shared in the following cases as needed to operate the service:
5.1 Payment Processors
Relevant information is shared with the respective financial institutions to process transactions via bKash, Nagad, Rocket, Upay, and banking services. This process is conducted entirely through encrypted channels.
5.2 Technology Service Providers
Limited information may be shared with trusted technology partners for server management, cybersecurity, and analytics services. These partners are contractually bound to comply with our privacy policy.
5.3 Legal Obligations
It is our legal obligation to provide information in compliance with valid orders or directives from Bangladeshi courts or competent authorities. In such cases, we will provide only the information specifically requested.
5.4 Fraud Prevention
In cases of suspected financial fraud or money laundering, the necessary information may be provided to the relevant authorities. This is done to protect all users of our platform.
Cookies & Tracking Technologies
bd998 uses cookies and similar technologies to provide an enhanced and personalized experience.
6.1 Essential Cookies
These cookies are essential for maintaining your login session, preventing fraudulent activity, and ensuring basic platform functionality. Without them, our service will not function properly.
6.2 Analytics Cookies
Anonymous analytics cookies are used to understand how users interact with our platform. This helps us improve the quality of our service.
6.3 Cookie Controls
You can disable or delete cookies from your browser settings. Please note, however, that disabling essential cookies may make it difficult to log in to your bd998 account properly.
User Rights
As a bd998 user, you have the following rights over your own information:
7.1 Right to Access
You may request to know what information we hold about you. Email us at [email protected] and our team will verify your identity and provide the information.
7.2 Right to Correction
If any information in your profile is incorrect or incomplete, you may request a correction. Some information can be updated directly from your account settings.
7.3 Right to Deletion
Unless there are legal obligations or ongoing disputes, you may request that your account and information be deleted. This process may take some time to complete.
7.4 Right to Object to Processing
You may object to the processing of your information for specific purposes. However, it may not be possible to stop processing that is essential for service delivery.
7.5 Data Portability
You may request a readable copy of your account data. This will be provided through our customer support team.
Protection of Minors
bd998 is a responsible gaming platform. Our service is strictly for those aged 21 and above only.
We do not intentionally collect any information from minors. If we suspect that a user has registered with a false age, we reserve the right to verify the account and may suspend it if necessary.
If you become aware that a minor is using or attempting to use our platform, please notify us immediately at [email protected].
Policy Changes & Updates
bd998 reserves the right to change or update this Privacy Policy as needed over time. Before any significant change takes effect, we will notify users in the following ways:
- A notification will be displayed when you access the platform.
- A summary of the update will be sent to your registered email address.
- The "Last Updated" date at the top of this page will change.
If you continue using bd998 after a change, you will be considered to have consented to the updated Policy. For significant changes, we will request explicit re-consent.
Contact & Complaint Resolution
If you have any questions, concerns, or complaints about this Privacy Policy, please contact us through the channels below.
Available 24/7 in Bengali and English — log in to the platform and start a chat directly.
[email protected]
For privacy-related requests, please include "Privacy Policy Request" in the email subject line.
To learn the full terms and conditions of our platform, visit the Terms & Conditions page. To learn about responsible gaming, read the Responsible Gaming page.